Please note the terms of the guarantee as listed on the page from which you purchased, reproduced here:
Clarification of a 7 Day Refund
The refund guarantee is based upon receipt of refund request within 7 days of purchase. The refund policy is 7 days, with Day 1 being the day you purchase the Internal Link Master plugin.
7 days refund guarantee mean that a refund will be provided if it has been requested up to the 7th day and not including the 7th day. So, if you purchase on the 1st of June and you request a refund on the 8th June, that would take it to 8 days, so you would not be entitled to a refund. You would have to request your refund therefore by or on the 7th June at the latest.
How Subscription Cancellation Affects The Working of The Plugin
If you cancel your annual subscription for your Internal Link Master plugin, at the time the next annual payment is due, your licence will expire and the plugin that is installed on your website/s will no longer work. Any links that you have already built using the plugin will remain, but all functionality for future linking & editing will no longer work.
If you cancel your subscription within the guarantee period and request a refund, the Internal Link Master licence will expire as soon as the refund has been paid back to you and at that stage, the plugin that is installed on your website/s will no longer work. Any links that you have already built using the plugin will remain, but all functionality for future linking & editing will no longer work.
We feel that this refund policy and guarantee is reasonable and fair and is also clear and unambiguous.
If you wish to request a refund, please go to our Support Page and raise a ticket
All the best,
Chris Cantell